Database Managed Services
Database administration is a role most organisations are one resignation away from losing. It is deep, specialised, and largely invisible until the week it is not.
We provide continuous cover with named engineers who know your environment, spanning several engines so a mixed estate does not require several contracts.
Platforms we typically deliver this on
Scope of the service
Monitoring and incident response
24/7 monitoring with defined severity levels and response targets, handled by engineers rather than a triage desk.
Backup and recovery assurance
Backup verification and periodic restore testing, because an untested backup is a hypothesis.
Patching and upgrades
Scheduled patching and planned version upgrades with rehearsal and rollback.
Performance management
Ongoing tuning of queries, indexes and configuration with trend reporting.
High availability and disaster recovery
Configuration, testing and documented failover procedures — exercised, not assumed.
Security and compliance
Access review, encryption, auditing and evidence production for compliance obligations.
Where this is used
Representative engagements, described at the level our clients permit. Sector and shape are accurate; identifying detail is withheld.
Cover for a mixed Oracle and SQL Server estate
One DBA supported both platforms with no redundancy. Managed service provided continuous cover across engines and eliminated single-person dependency.
Outcome — Continuous cover across both platforms without recruiting two specialists.
Proving recoverability for a PeopleSoft estate
Backups ran nightly and had never been restore-tested. Quarterly restore rehearsals now produce documented recovery times.
Outcome — Recovery time known and evidenced rather than estimated.
Patching without unplanned outage windows
Patching had slipped because outage windows were hard to secure. Rolling patching against the availability configuration removed the need for most of them.
Outcome — Patch currency restored with minimal service interruption.
Before you get in touch
Which engines do you cover?
Oracle, Microsoft SQL Server, PostgreSQL, MySQL and MariaDB, and MongoDB, on-premises and in cloud.
Do we lose visibility?
No. You keep access, monitoring dashboards and the ticket queue, and every change goes through your change process.
Can you supplement our DBA rather than replace them?
That is a common arrangement — your DBA keeps ownership and project work, we cover out-of-hours, holidays and surge.
Often engaged alongside this
Database Consulting
Performance engineering, high availability, upgrades and licensing review across the relational and document databases your operations depend on.
Read moreManaged ServicesCloud & Infrastructure Managed Services
Managed infrastructure across Azure, AWS and Google Cloud — monitoring, patching, security posture, resilience and continuous cost management.
Read moreEnterprise ApplicationsPeopleSoft & Oracle ERP
Campus Solutions, HCM and Financials — technical and functional consulting, upgrades, integration, and the work needed to make ERP data usable for analytics and AI.
Read moreStart with three weeks and a straight answer
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