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Insights

What we have learned, written down

Perspectives and technical notes from delivery — on AI in production, data platforms, governance and the enterprise systems underneath.

Perspective — AI delivery

Why most AI pilots never reach production — and what the successful ones do differently

The gap between a working demo and a production system is rarely the model. It is integration, entitlements, evaluation and the question of who owns it on a Tuesday afternoon in eighteen months.

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Perspective — Public sector

Data residency for Canadian public sector AI: what is actually required

A practical read on where regulated data can and cannot go, which deployment patterns satisfy provincial requirements, and how to document it for a privacy impact assessment.

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Technical — Enterprise applications

Putting AI on top of an ERP without breaking the ERP

Extraction patterns, write-back safety, approval gates and why querying the transactional system directly is almost always the wrong answer.

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Technical — Quality engineering

Evaluating AI systems: replacing spot checks with a measured baseline

How to build a maintained test set, choose scoring rubrics, calibrate an LLM-as-judge against human raters, and wire the result into your deployment pipeline.

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Perspective — Governance

The governance work that speeds AI delivery up

Risk tiering, pre-approved control sets and platform-enforced policy. Why organisations with real AI governance ship faster than those without it.

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Technical — Data platforms

Lakehouse or warehouse: choosing on workload rather than on fashion

An honest comparison for organisations with mixed BI and AI ambitions, including the cost profiles that rarely appear in vendor material.

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