Digital Experience & Commerce
Workiy has been an Acquia partner for years and has delivered complex Drupal platforms for health authorities and public bodies where the site is a primary service channel rather than a brochure.
That work continues alongside our AI practice, and increasingly overlaps with it: search that understands intent, content operations assisted by AI, and assistants embedded in the service journey.
Platforms we typically deliver this on
Scope of the service
Drupal and Acquia
Enterprise Drupal builds, migrations and upgrades on Acquia Cloud, Pantheon or self-hosted, with editorial workflow designed around real teams.
Content and experience platforms
WordPress, Sitecore and SharePoint implementations and migrations.
Commerce
Shopify and Shopify Plus, WooCommerce and Magento builds, migrations and integrations.
UX and service design
Research, information architecture, prototyping and usability testing with actual users.
Mobile applications
Native and cross-platform applications with an honest recommendation about whether an app is warranted.
Accessibility and performance
WCAG 2.1 AA compliance, Core Web Vitals performance work and ongoing monitoring.
Where this is used
Representative engagements, described at the level our clients permit. Sector and shape are accurate; identifying detail is withheld.
Rebuilding a health authority's public website
A large public health site needed a rebuild with a content model editors could work in without developer help, and accessibility built in.
Outcome — Editorial teams publishing independently on an accessible platform.
Migrating to Shopify Plus for market expansion
A growing retailer had outgrown its platform ahead of entering new markets. We migrated to Shopify Plus with multi-currency, multi-region and payment gateway integrations.
Outcome — Platform capacity and market coverage in place before the expansion.
Improving search on a large content estate
Visitors could not find services on a site with thousands of pages. We improved information architecture and introduced semantic search over the content.
Outcome — Findability improved without reorganising the entire site.
Before you get in touch
Is Workiy still doing web work?
Yes. It remains a real practice with long-standing clients, and we continue to take on Drupal and commerce work.
Can AI be added to an existing site?
Often, and search is usually the highest-value place to start. We would assess whether it is worth it before proposing it.
Do you handle ongoing site operations?
Yes, through application managed services — security updates, performance, uptime and content support.
Often engaged alongside this
Custom Software Development
Custom web applications, APIs and internal platforms — built to be handed over, maintained and outlive the team that wrote them.
Read moreAIEnterprise Knowledge Assistants
Retrieval-augmented assistants that respect the permissions of the systems underneath, cite what they used, and decline when the answer is not there.
Read moreManaged ServicesApplication Managed Services
Ongoing support, enhancement and lifecycle management for ERP, custom applications and digital platforms — including the ones nobody wants to touch.
Read moreStart with three weeks and a straight answer
The AI Readiness Assessment is fixed in scope, fixed in price and produces four deliverables you own — whether or not you continue with us.