Transforming Queen’s University: Elevating PeopleSoft Systems for a Future-Ready Campus

Queen’s University faced several challenges with its PeopleSoft systems:

• Performance and Reliability: The university needed to improve the performance and reliability of PeopleSoft HCM and Payroll systems to handle a large volume of transactions and HR activities effectively.

• Evolving Needs: As business requirements evolved, the PeopleSoft environment needed to adapt, including new regulatory requirements and scalable solutions.

• Integration: Seamless integration with other enterprise systems was crucial for accurate data management and efficient operations.

• System Enhancements: Upgrading and enhancing PeopleSoft modules and functionalities were necessary to support new business needs and streamline workflows.

• Automation: Automating critical workflows was required to reduce manual intervention and improve efficiency.

• Project 1: UKG Dimensions Time and PeopleSoft Payroll Integration
  We managed the integration of UKG Dimensions with PeopleSoft HCM, overseeing the implementation of timekeeping, payroll, and related modules.

• Project 2: PeopleSoft Campus Solutions and PeopleTools Upgrade
  We planned and executed upgrades for PeopleSoft Campus Solutions and PeopleTools, including new Fluid navigation and Elastic Search installation.

• Project 3: Data Quality Project for PeopleSoft HCM and Payroll
  We conducted a thorough assessment of data quality, developed strategies for data cleanup, and implemented measures to prevent future errors.

• Project 4: Fluid UI Implementation for Student and Applicant Self-Service
  We converted the SOLUS interface to Fluid UI and managed a PeopleTools patch update to enhance user experience.

• Project 5: PeopleSoft Financials Upgrade
  We handled the upgrade of PeopleSoft Financials PUM image and PeopleTools version, ensuring the system remained secure and functional.

• Enhanced Operational Efficiency: Our solutions improved the reliability and performance of PeopleSoft systems, enabling more efficient HR and payroll processing with reduced manual intervention.

• Scalability & Adaptability: Custom enhancements allowed Queen’s University to scale operations smoothly and adapt to evolving business requirements while remaining compliant with regulations.

• Improved Data Consistency: Integration solutions ensured accurate and consistent data flow between PeopleSoft and other systems, leading to better decision-making and optimized operations.

• Modernized User Experience: The Fluid UI implementation and system upgrades provided a more engaging and user-friendly experience for students, applicants, and staff.

Workiy Inc. effectively tackled the challenges faced by Queen’s University by executing a series of strategic upgrades, integrations, and optimizations to their PeopleSoft systems. Our approach involved:

• Strategic Upgrades: We upgraded key PeopleSoft modules and tools, including PeopleSoft Campus Solutions, PeopleTools, and Financials. These upgrades enhanced system functionality, introduced advanced features like Fluid UI and Elastic Search, and ensured the systems remained current with the latest technology.

• Seamless Integrations: We managed the integration of UKG Dimensions with PeopleSoft HCM, ensuring that timekeeping and payroll processes were synchronized and efficient. This integration was crucial for accurate data flow and effective time and payroll management.

• Data Quality Enhancements: By assessing and improving the data quality within PeopleSoft HCM and Payroll systems, we ensured that data was accurate, reliable, and free from inconsistencies. This work was essential for effective decision-making and operational efficiency.

• User Experience Improvements: We modernized the user interfaces, such as converting the SOLUS interface to Fluid UI, to enhance usability and accessibility for students and applicants. These improvements led to a more engaging and intuitive user experience.

Our comprehensive efforts resulted in significant improvements across the board. System performance was optimized, data accuracy was enhanced, and the overall user experience was elevated. These advancements positioned Queen’s University for continued success, enabling them to efficiently manage their extensive operations and adapt to future needs with confidence.