• CNA’s legacy systems were increasingly inadequate in supporting the expanding HR, financial, and academic operations.

• The college needed a robust and scalable solution to manage complex requirements across HR, payroll, student records, and financial processes.

• The challenge was to ensure a seamless transition from legacy systems to PeopleSoft while minimizing disruption to critical operations.

• CNA required ongoing support to keep the system updated, secure, and optimized for consistent performance.

• Customization and integration with existing workflows were necessary to align the new platform with CNA’s unique operational needs.

1. Implementation of PeopleSoft HCM, Finance, and Campus Solutions:
   Workiy led the end-to-end implementation of PeopleSoft HCM, Finance, and Campus Solutions, customizing the system to meet CNA’s operational needs. We configured HR, financial, and academic modules for a seamless transition from legacy systems, tailoring the solution to support CNA’s unique processes.

2. System Customization and Optimization:
   As CNA’s needs evolved, Workiy enhanced PeopleSoft by adding new features and optimizing workflows. We introduced automated processes, improved reporting tools, and upgraded user interfaces, ensuring the system aligned with CNA’s goals and supported future growth.

3. Integration with Other Systems:
   Workiy integrated PeopleSoft with CNA’s internal and external systems, ensuring smooth data flow and interoperability. This integration enhanced consistency and efficiency across departments, supporting CNA’s broader operational objectives.

4. Ongoing Technical Support:
   Workiy provided continuous technical support, ensuring smooth system operation. We offered troubleshooting, user assistance, and ensured system reliability, minimizing downtime and disruptions.

5. Training and Knowledge Transfer:
   Workiy conducted regular training and provided documentation, enabling CNA’s IT and administrative staff to manage and utilize PeopleSoft effectively, ensuring long-term self-sufficiency.

6. Maintenance and Performance Monitoring:
   Workiy handled regular updates, security patches, and performance monitoring. Proactive issue resolution kept the system secure, compliant, and highly available with minimal disruption.

Seamless Transition and Enhanced Efficiency
The successful implementation and customization of PeopleSoft enabled CNA to transition smoothly from legacy systems to a modern, integrated solution. Automated workflows and improved reporting tools significantly enhanced operational efficiency, allowing staff to focus on strategic initiatives rather than manual tasks.

Improved User Experience
The enhancements to PeopleSoft’s user interfaces provided a more intuitive and user-friendly experience for staff, faculty, and students. This improvement facilitated better engagement and satisfaction among users, supporting CNA’s mission to deliver high-quality education and services.

Reliable and Scalable System
With ongoing technical support and regular system updates, CNA’s PeopleSoft environment remained reliable and scalable, capable of supporting the institution’s growth and evolving needs. The integration with other systems ensured consistent data flow and operational cohesion, positioning CNA for continued success.

Empowered Internal Teams
Through targeted training and knowledge transfer, CNA’s IT and administrative teams were empowered to manage and optimize the PeopleSoft system effectively. This capability reduced dependency on external support and allowed CNA to maintain control over its critical systems.

Workiy Inc.’s decade-long partnership with College of the North Atlantic resulted in the successful implementation, enhancement, and support of PeopleSoft HCM, Finance, and Campus Solutions. By addressing CNA’s unique needs and providing ongoing support, Workiy helped transform the college’s operational capabilities, ensuring a reliable, efficient, and scalable system that continues to serve the institution’s goals. The collaboration not only modernized CNA’s processes but also empowered their internal teams, setting the stage for sustained success and growth.