Retail & Commerce
Workiy has delivered commerce platform work including Shopify Plus migrations, payment gateway integration and inventory operations for growing retailers.
Retail AI benefits from abundant, well-structured transactional data, which makes forecasting and personalisation genuinely tractable. It also runs on margins that make return on investment a short conversation.
Platforms we typically deliver this on
What we bring to retail & commerce
Commerce platforms
Shopify Plus, WooCommerce and Magento builds, migrations and integrations including multi-region and multi-currency.
Demand forecasting
SKU and location-level forecasting driving replenishment and allocation.
Personalisation
Recommendation and targeting built on first-party data with clear consent handling.
Customer data platforms
Unified customer view across channels with identity resolution and preference management.
Operations automation
Order exception handling, supplier communication and returns processing.
Merchandising analytics
Assortment, pricing and promotion analytics tied to margin rather than revenue alone.
AI and data at work in retail & commerce
Representative engagements, described at the level our clients permit. Sector and shape are accurate; identifying detail is withheld.
SKU-level demand forecasting
Replenishment ran on simple reorder points. Forecasting incorporating seasonality and promotion effects now drives buying.
Outcome — Fewer stockouts on the lines that matter and less capital in slow stock.
Migrating to Shopify Plus ahead of expansion
Migration with multi-currency, multi-region and payment gateway integrations completed before entering new markets.
Outcome — Platform ready before the commercial expansion rather than after it.
Automating order exception handling
Address problems, payment failures and inventory mismatches triaged and resolved automatically where rules allow, escalated where they do not.
Outcome — Service team handling genuine problems rather than routine exceptions.
Before you get in touch
Do you still do Shopify work?
Yes. Commerce platform delivery remains an active practice alongside our data and AI work.
How quickly does forecasting pay back?
Usually within a season where inventory is meaningful, through reduced stockouts and lower holding of slow lines. We size the opportunity before building.
Can personalisation respect privacy law?
Yes, and building on consented first-party data is both more compliant and generally more effective than third-party alternatives.
Often engaged alongside this
Advanced Analytics & Machine Learning
Forecasting, segmentation, risk scoring and optimisation — built, validated and deployed where the decision is actually made.
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Drupal and Acquia platforms, commerce, mobile and UX — including the accessibility and performance obligations that come with serving the public.
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Ingestion, transformation and orchestration built with tests, lineage and alerting — so a broken feed is an alert, not a discovery three weeks later.
Read moreStart with three weeks and a straight answer
The AI Readiness Assessment is fixed in scope, fixed in price and produces four deliverables you own — whether or not you continue with us.