Healthcare
Workiy has delivered for Interior Health, the First Nations Health Authority, Kaiser Permanente, Humana and Spiced Pear Health, across public digital services, data platforms and clinical-adjacent applications.
We work primarily in the operational and administrative layer — capacity, referrals, documentation, correspondence, back office. It is where AI delivers reliable value without entering the regulatory territory of clinical decision support.
Platforms we typically deliver this on
What we bring to healthcare
Privacy-first architecture
Designs that satisfy PHIPA, FIPPA, HIPAA and provincial health information legislation, with documented flows for privacy assessment.
Health data platforms
Governed platforms integrating clinical, administrative and operational data with classification and access control.
Operational analytics
Capacity, flow, wait time and utilisation analytics for planning and day-to-day management.
Documentation automation
Structuring referral letters, correspondence and forms, with human review before anything is written to a record.
Public digital services
Accessible, high-availability public health websites and services.
Interoperability
HL7 and FHIR integration between clinical systems and analytics platforms.
AI and data at work in healthcare
Representative engagements, described at the level our clients permit. Sector and shape are accurate; identifying detail is withheld.
Demand forecasting for capacity planning
Seasonal models incorporating referral patterns replace last-year-plus-judgement planning, with uncertainty stated rather than hidden.
Outcome — Planning based on a forecast with explicit confidence bounds.
Structuring inbound referral correspondence
Extraction from free-text and PDF referrals into structured fields, with a review step before any write to the patient administration system.
Outcome — Re-keying removed while every record write stays under human approval.
Current, site-correct policy at the point of care
Retrieval filtered by role and site so staff get their own location's current protocol rather than another region's.
Outcome — Correct local procedure retrieved in seconds.
Before you get in touch
Do you work with clinical decision support?
We focus on operational and administrative applications. Clinical decision support carries medical device regulatory implications that require specialist partners, and we will say so rather than take the work.
Can health data stay in province?
Yes. In-region deployment, including self-hosted models where required, is a core part of how we design for health clients.
Do you have experience with health information legislation?
Yes, across provincial Canadian legislation and US HIPAA. We produce the technical evidence privacy offices need rather than leaving it to you.
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The AI Readiness Assessment is fixed in scope, fixed in price and produces four deliverables you own — whether or not you continue with us.